Admin/Power User - Sapphire Training Videos (2024)

Signing into Sapphire for the first time or after your account has been reset.

Manually adding a patient chart; editing patient profile information (e.g., demographics, patient image, active/release status, etc).

Adding and removing a patient allergy; explanation of allergy types.

Viewing, adding, and removing a diagnosis or procedure code in the patient’s chart; descriptions of associated chart functions.

Comprehensive instruction on placing a medication order; demonstration and explanation of most order elements (e.g., clinical screening, selecting medication, creating instructions, scheduling, recurrence, sourcing/delivery of medication, etc).

Unique elements of a non-formulary medication order (i.e., identifying these orders, renewal date, required information, approval groups); managing pending orders in the Non-Formulary Queue.

Comprehensive instruction on placing a vital or treatment order; demonstration and explanation of most order elements (e.g., creating instructions, scheduling, recurrence, etc).

Placing a Protocol order (i.e., order set) for a patient.

Entering a vital value in the patient chart without an active order; two methods discussed: Single Vital and Quick Vital Form.

Manually discontinuing an active medication order.

Renewing (or re-authorizing) a medication order in a patient’s chart; two methods discussed: the regular Renewal option and the Quick Renewal option.

Requesting a refill of a patient-specific medication order from your contracted pharmacy.

Documenting active patient orders in MedPass; downloading Medpass, patient search/filtering, explanation and documentation of statuses (e.g., administered, refused, etc), uploading results, etc.

Produce lists of active medication, treatment, and/or vital orders in MedPass. Preplists are generally used to assist staff in preparing for or administering scheduled orders.

Passive approval queue that contains all patient-specific medication orders placed on behalf of a prescriber; approving, declining, and filtering orders.

Reviewing and approving non-formulary medication order requests; approving, declining, sending messages, and navigating the queue.

Contains all patient-specific orders that are pending further input from medical staff. Orders are assigned to this queue by your contracted pharmacy, if there is a problem identified. Instructions include approving and declining orders.

Contains all patient-specific medication orders set to expire within a given timeframe; filtering, removing, and renewing orders (two methods: regular Renewal option and Quick Renewal option).

Queue containing all patient-specific medication orders that are eligible to be refilled by your contracted pharmacy; requesting refills and removing orders from the queue.

These queues contain non-patient-specific workflow items and patient-specific medication issues, respectively; addressing items and navigating the queues.

Contains all patient-specific orders that need to have administration times assigned to them. Unresolved orders in this queue will not display in Medpass to be administered. Instructions inlcude how to address queue items.

Ordering medications from your contracted pharmacy for a patient’s release from your facility; placing and reviewing release medication orders.

Documenting the administration of release medications.

Producing PDF versions of medication administration records; generating and retrieving single-month and multi-month MARs.

Accessing and reviewing recorded vital values for a patient; viewing flowsheets and toggling views between a graph and a list of results.

A reporting section containing many commonly used reports; configuring report parameters, filtering results, saving favorite reports, and ways to access this reporting feature.

Ordering facility stock items using a customized list of items.

Customizing facility stock order forms; creating forms and adding and removing form items.

Acknowledging receipt of medication orders from your contracted pharmacy; scanning items and marking received items as damaged.

Creating and editing Protocol order sets; creating new forms and adding orders (i.e., medication, vital, and/or treatment) to forms.

Creating and configuring a new user account; editing a user account profile; searching for users; resetting as password; assigning facilities, roles, permissions, and non-formulary statuses; lock, unlock, and disabled an account.

A quick, power-user method for locking and unlocking a user account. Instruction includes searching for users.

A quick, power-user method for resetting a user account. Instruction includes searching for users and establishing a new temporary password for a reset account.